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Testimonials

The team at The Pets Hotel are great. They are always welcoming and really care for my dog when he is with them. I use their services regularly for day care and boarding of my dog. Very clean and modern facilities with a solid selection of additional services - walks, playtime etc. I would recommend to others for day care or boarding services

Peter30

Great service, quality and our dog lexi loved it there. Great customer service led by Danah Schulz. Highly recommend.

Rodneyo

This has been my 3rd experience of boarding my 4 chihuahuas at The Pets Hotel. I'm always nervous to leave my fur babies and the staff are always responsive to this and provide a high level of reassurance and comfort not only to myself but also in being mindful of the individual needs of each of my dogs. I've had some really horrid experiences at other boarding kennels so I know how important it is to find a good fit for your dogs. The level of service provided here is amazing.

Tjc

My 3 dogs had a fantastic time! This was the first boarding kennels that we have used where they have come home happy and not ignoring us for a week as punishment!! I would recommend this place to every one. The staff were friendly and clearly were animal lovers.

Susanm37

The team at Pet Hotel have been super and the Pet Hotel has been amazing for my dogs energy and reborn personality!. He gets excited waking in up in the morning knowing he's going for play time with other doggies and he's a happy chappy when daddy comes to get him in the afternoon. I was very hesitant putting my old dog (charlie) into doggy day care at his age (17) and I shouldn't have been. They manage his play/rest times with the same care as I would. There feedback on how Charlie is doing is what I would expect. They even have CCTV so you can keen an eye on your pet during playtime - live from Central Bark. They're super friendly and caring staff and I couldn't think of leaving charlie with anyone else. The location is a great too as parking is easy right at the front door.Definitely recommend to any caring pet owners.

Ashs7

Why make your pets stay at home when they can be pampered on their own holiday away from home. Even though I miss my pets whilst i am away I know they are being well cared for in a great facility. The staff are always friendly and they really take the time to get to know your pet especially when you become a regular visitor.

Kyliel22

My 2 dogs and cat have just spent 10 days staying at the Pet Hotel whilst we were overseas. As my pups are only 1 and never been away from me I was extremely anxious and distressed about leaving them for so long. From the minute I arrived at reception (in floods of tears) I felt happier by the minute that they were in the right place. We loved that we could check in on them via the webcam and watch them playing and enjoying their days. We had contact several times with the staff via email and phone calls and each time were so impressed with the professionalism and kindness they showed us and our fur-babies. They arrived home in the Pet Hotel Limo smiling and calm. We cannot thank everyone at the Pet Hotel enough and we will recommend them to everyone we know....10/10 experience

Rachelc26

My dog went yesterday for Valentines Day. It was the best day for him!!! I watched on the live stream webcam and the girls there were great!! The fact that he didn't want to come home at the end of the day says it all. Thanks everyone at The Pets Hotel, you guys are fantastic, keep up the good work!!!

Dee V

I took Millie & Rocket my babies to The Pets Hotel. They loved their little holiday and played with the other dogs. I picked them up smelling lovely and clean from their grooming. I will be taking them back the next time I leave town, thanks

Madelaine C

What an amazing place, talk about luxury for your pet. If you want your dog left in good hands, go here. You can even check up on your pet via the live webcam. Top class and state of the art!!!! Most impressed.

Alistair R

About Us

After years of research in Australia and the USA, The Pets Hotel is custom designed for your pet’s health, safety and comfort, all in a fun-filled environment - which exceeds the industry Code of Practice.
The owners of The Pets Hotel have 35 years experience in the Pet industry.

The Pets Hotel is the culmination of this experience.

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Testimonials

  • Great place for your pets. Highly recommend it to anyone. Climate controlled. No windy,cold or boiling hot tin sheds. Fab facility.

    Nicole W
  • Alma absolutely loved her day there she didn't want to leave. The staff are so lovely & friendly. Alma smelt so nice for days after her bath there.

    Joanne B
  • Best pet boarding facility in Melbourne. Worth every cent. Exceptional customer service and care for your pet.

    Brig S
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Contact Information

info@thepetshotel.com.au
Phone: (03) 9646 3696
Fax: (03) 9646 3695
Hours: Monday to Friday
7.00am until 6.30pm
Saturday and Sunday
9.00am to 4.30pm
Public Holidays
Closed
Address: 7 Phillip Court
Port Melbourne. Vic 3207