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Very Important Pet Rewards


Redemption Chart for the VIP Rewards Program


Reward Item

750 Sophisticat Gift Pack
750 The Pets Hotel Towel
1000 $10.00 credit off any service
1500 $15.00 credit off any service
2000 $20.00 credit off any service

Keep watch here for new and upcoming exciting rewards!!

We appreciate that you are a loyal client. As a thank you, we now reward you with ONE VIP Reward Point for EVERY dollar you spend with us. These points accrue on your account and are yours to redeem for goods and services at The Pets Hotel.

*VIP Rewards are only valid at The Pets Hotel, Port Melbourne and may not be transferred, gifted, combined or used by other customers. The Pets Hotel reserves the right to alter, modify or discontinue


About Us

After years of research in Australia and the USA, The Pets Hotel is custom designed for your pet’s health, safety and comfort, all in a fun-filled environment - which exceeds the industry Code of Practice.
The owners of The Pets Hotel have 35 years experience in the Pet industry.

The Pets Hotel is the culmination of this experience.

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  • Great place for your pets. Highly recommend it to anyone. Climate controlled. No windy,cold or boiling hot tin sheds. Fab facility.

    Nicole W
  • Alma absolutely loved her day there she didn't want to leave. The staff are so lovely & friendly. Alma smelt so nice for days after her bath there.

    Joanne B
  • Best pet boarding facility in Melbourne. Worth every cent. Exceptional customer service and care for your pet.

    Brig S
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Contact Information
Phone: (03) 9646 3696
Fax: (03) 9646 3695
Hours: Monday to Friday
7.00am until 6.30pm
Saturday and Sunday
9.00am to 4.30pm
Public Holidays
Address: 7 Phillip Court
Port Melbourne. Vic 3207