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Express Arrivals Queue For Our Busy Days!

Express Arrivals!

To avoid lengthy waits upon check-in we have introduced Express Arrivals.

The express check-in will be situated through the side door on the left hand side of the main doors, when facing The Pets Hotel.

To be eligible for the express check-ins please ensure the following checklist of information and forms has been supplied to The Pets Hotel at least 5 days prior to your check-in date.


All these items must be completed

 box I have advised TPH of my arrival and departure times.
 box I have paid the invoice.
 box I have supplied proof of my pet’s current vaccination.
 box I have signed and returned the client Agreement. http://www.thepetshotel.com.au/images/pdf/form/Client_Contract.pdf
 box I have signed the Veterinary expense authority. http://www.thepetshotel.com.au/images/pdf/form/Veterinary_Authority_Emergency_Contacts.pdf


The following forms only need to be completed if necessary.

Important notes:

ALL DOCUMENTS MUST BE RETURNED TO TPH 5 DAYS PRIOR TO ARRIVAL. This can be done by printing the forms out and faxing them to 9646 3695, scanned and emailed to info@thepetshotel.com.au or printed out and posted.

OWN FOOD MUST BE IN MEAL PORTION BAGS.

VETERINARY MEDICATION LABELS MUST MATCH YOUR MEDICATION FORM.

 

 ttd

 

 

About Us

After years of research in Australia and the USA, The Pets Hotel is custom designed for your pet’s health, safety and comfort, all in a fun-filled environment - which exceeds the industry Code of Practice.
The owners of The Pets Hotel have 35 years experience in the Pet industry.

The Pets Hotel is the culmination of this experience.

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Testimonials

  • Great place for your pets. Highly recommend it to anyone. Climate controlled. No windy,cold or boiling hot tin sheds. Fab facility.

    Nicole W
  • Alma absolutely loved her day there she didn't want to leave. The staff are so lovely & friendly. Alma smelt so nice for days after her bath there.

    Joanne B
  • Best pet boarding facility in Melbourne. Worth every cent. Exceptional customer service and care for your pet.

    Brig S
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Contact Information

info@thepetshotel.com.au
Phone: (03) 9646 3696
Fax: (03) 9646 3695
Hours: Monday to Friday
7.00am until 6.30pm
Saturday and Sunday
9.00am to 4.30pm
Public Holidays
Closed
Address: 7 Phillip Court
Port Melbourne. Vic 3207