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2016 May VIP Newsletter


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In This Issue:




We have an App for that!

We now have our very own app – it is available on Android and Apple devices. 
Why bother getting our app?

Book your pet in easier and faster, 2 click web cam access, List of local dog friendly places to visit with your pet around Melbourne! - Everything from parks to visit, and bars and cafes to relax and spend some quality time together, Plus so much more!

Download now:


This Month's VIP Special- Mates' Rates!

As you are the very best customers any business could ask for we are offering all our V.I.P’s 10% off your pets Holiday, once again!


- Just mention you saw our special in this month’s newsletter to redeem.

*Terms and Conditions - offer ends 9th of June 2016. This offer is valid for holidays between the 12th of May and the 9th of June 2016, this offer is subject to change.



The Pets Hotel News !


2016 Million Paws Walk

Don’t forget, it’s the Million Paws Walk this Sunday! So come down and participate in this great event!


Every dollar raised will make a big difference and will help raise $500,000 to support their work with animals in need.
When: Sunday 15 May
Where: Albert Park, Ballarat, Bendigo, Castlemaine, Daylesford, Eildon, Geelong, Mansfield, Melton, Mornington Peninsular, Portland, Shepparton, Swan Hill, Wangaratta, Warragul, Warrnambool and Whittlesea.

Check out the website for more information-


Did you know?!

When dogs kick after going to the bathroom, they are using the scent glands on their paws to further mark their territory.

male-dogs-mark-territory f1bc73fe472bbee6



Airlines Bend Rules So Pets Escaping Fires Can Fly With Their Owners

In the wake of the devastating Fort McMurray wildfires sweeping through parts of Canada in recent days, countless people and their pets have had no other choice but to flee — and for many, that means flying to someplace safe.

Thankfully, at least two airlines, West Jet and Canadian North, have been bending the rules to make travel much easier for everyone. They're allowing displaced pets to fly in main cabins along with their owners.



Animals traveling by air would normally need to be contained and kept in the plane's cargo hold. But with so many passengers unable to return home to grab their crates, it's been crucial for them to have the option to cozy up with their pets in coach.
"It's definitely unusual to carry pets in the cabin, but due to the unusual circumstances we were able to bend the rules to accommodate these animals," a spokesperson from Canadian North told Huffington Post Canada.

The airlines' decision has been met with some well-deserved praise across social media, where scenes of pets aboard the planes have gone viral.
And it's easy to see why.
While there's been no shortage of heartbreaking photos capturing the destruction from the wildfires, these images stand as proof that, with a little help, the bonds between people and their pets can endure through even the toughest of times.

(srouce: Stephen Messenger, The dodo,



Choosing a Pet Insurance Provider for Your Dog

Many pet owners are prepared for the costs of annual vaccinations, worming and regular flea treatments, but never expect to end up in emergency after  their dog has been involved in an accident, ingested a toxin or come down with a sudden illness.

Unfortunately, many pets owners are unable to meet the costs associated with treatment and sadly have to elect to have dog euthanized.
There are no government subsidies or Medicare payments to help pay for treatments of animals. Pet insurance may be your safeguard against this and can help take the pressure of high and unexpected veterinary bills.

When deciding on which pet insurance policy is best suited to you, some factors that you should consider include:

  • Cost of monthly premium
  • Type of cover it provides (accident, illness, comprehensive)
  • The annual limit on claims
  • How much is the excess? i.e. how much you will pay out of your own pocket
  • What extras are included (e.g. boarding fees, flea, tick, heartworm control)
  • The age limit on joining. Older dogs maybe considered a higher risk and some insurers will not insure pets over the age of 8 or 9.

We recommend that you research the options out there, including reading the Policy Disclosure Documents and speaking with other dog owners you may know about their experiences to find a policy that best suits you and your dogs needs.



Ten Tips for New Active Puppy Owners

Congratulations! You've decided to adopt a puppy or have already brought a new puppy to his forever home. Whether you're experienced with pets or adopting for the first time, here are ten helpful tips to help with your active puppy!

One: Prepare Your Home for Your New Puppy
Just like one would baby-proof their home for a new child, so should you for your new puppy. Why? You would not believe just how much your puppy can get into. Also, it's important to provide a safe and comfortable environment for your puppy. Start by removing poisonous plants and toxins, purchasing electrical cord protectors from your local hardware store, and removing anything that he could potentially chew. Make sure that you have plenty of safe chew toys for your puppy so he doesn't destroy things he shouldn't (like your shoes)!

Two: Take Your Puppy to the Vet
While most shelters will do their best to provide for the puppies while in their care, it's impossible for them to diagnose and treat every pet. So one of the first things you should do after bringing your puppy home is set up a vet appointment to get him checked out. Your vet will also be able to provide important information on vaccinations, flea and tick control and more. Most recommend that you set up the vet appointment within the first two weeks of bringing your new puppy home since it's discouraged to take your puppy to public places before properly vaccinated.

Three: Start Socializing Your Pup Early
The best age to socialize your pup is between 3 and 12 weeks of age. After 12 weeks, it becomes increasingly difficult to introduce your puppy to new places, people and things.

Four: Exercise Your Puppy Regularly
Chances are your new puppy will be a little bundle of energy (when he's not napping, that is). Making sure he gets the right amount of exercise is important to his overall health. One of the easiest ways to exercise your puppy is with a daily walk

Five: Housebreak Your Puppy
This can be a time-consuming process. It's important to know that your puppy should be taken out about every two hours up to six times a day - and especially after meals. You should look for signs that your puppy has to go and attempt to get him on a regular schedule. If you aren't able to take him out with that great of frequency, you should crate train your puppy or limit his roaming access by gating him into a small space like a bathroom or kitchen. Most dogs will not soil where they sleep. But above all, be consistent in whatever method you choose - this is key to getting your puppy on track!

Six: Know Who to Trust
It's easy to turn to the Internet if your puppy is behaving strangely or has hurt himself or if you just want general advice. However, not everyone on the Internet knows as much as your vet will. If you have a concern about your pet's health or behavior, trust your gut and make an appointment with your vet to get him checked out as soon as possible.

Seven: Reward Your Puppy's Good Behavior
In the first few weeks that you have your puppy at home, it may seem that he's misbehaving more than he's behaving. Even so, it's important to reward your puppy whenever he does something good as that will help him understand better and learn quicker. Waiting til he's misbehaving to give him attention won't help him or you!

Eight: Obedience Train Your Puppy
While the benefits of getting a new puppy far outweigh any negatives, that doesn't mean that everyday with your new pup will be perfect. In order to help your puppy quickly learn what you expect of him and how he should behave, attempt to teach him skills such as sitting for a treat or coming when called. Proper obedience courses for puppies usually don't begin until they're three to four months in age (mostly to make sure dogs are properly vaccinated), so once your pup is ready to go, enroll him in a class to learn more basic skills.

Nine: Be Consistent
One of the best things you can do for your pet is be consistent in how you raise him in your home. Be good about serving meals at regular times and taking him out around the same time each day. If you reward your puppy for doing something, don't reprimand him for it later. Your puppy will get used to you and will come to understand how things work in your home.

Ten: Enjoy Your New Puppy and Take Lots of Photos!
Your puppy will grow up so fast, so be sure to enjoy every moment with him - even if he can be frustrating from time to time. You've done a great thing by giving your puppy a forever home - be sure to enjoy your time together! Document your moments together by taking many photos - people will want to see your new little bundle of joy.

(source: Jodi Westrick,


A Day In The Life

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Sete and Monty smiling for the camera


Pet Quotes


"Until one has loved an animal, a part of one’s soul remains unawakened."
-    Anatole France

About Us

After years of research in Australia and the USA, The Pets Hotel is custom designed for your pet’s health, safety and comfort, all in a fun-filled environment - which exceeds the industry Code of Practice.
The owners of The Pets Hotel have 35 years experience in the Pet industry.

The Pets Hotel is the culmination of this experience.

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  • Great place for your pets. Highly recommend it to anyone. Climate controlled. No windy,cold or boiling hot tin sheds. Fab facility.

    Nicole W
  • Alma absolutely loved her day there she didn't want to leave. The staff are so lovely & friendly. Alma smelt so nice for days after her bath there.

    Joanne B
  • Best pet boarding facility in Melbourne. Worth every cent. Exceptional customer service and care for your pet.

    Brig S
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Contact Information
Phone: (03) 9646 3696
Fax: (03) 9646 3695

Monday - Friday
7am-12pm & 3.00pm-6.30pm
Public Holidays

Address: 7 Phillip Court
Port Melbourne. Vic 3207