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2017 October VIP Newsletter


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In This Issue:





We have an App for that!

We now have our very own app – it is available on Android and Apple devices. 
Why bother getting our app?

Book your pet in easier and faster, 2 click web cam access, List of local dog friendly places to visit with your pet around Melbourne! - Everything from parks to visit, and bars and cafes to relax and spend some quality time together, Plus so much more!

Download now:


 Howl-O-Ween Party!


We will be holding our annual Howl-O-Ween Day Care party on the 31st of October!

So bring along your little monster for a spooky play day of terrifying fun! Every pooch is encouraged to be dressed up, with plenty of photos to be taken and also for the chance at winning the best dressed prize.

As a special treat we are discounting the Howl-O-Ween Party to $40 for the day. Get in fast as limited spaces are available and we don’t want anyone to miss out!

To confirm a spot, call us on (03) 9646 3696 or email through to
Check-out our Facebook page for more awesome pictures of last years party!

Christmas Holidays!

The year has flown by and with Christmas just around the corner, now is the time to book your pet in for their VIP holiday with us at The Pets Hotel. As spots are filling fast, please call on (03) 9646 3696, email or simply fill out an online booking form if you are interested in booking in. *please note no bookings are confirmed or held without a deposit.
As this is the busiest time of the year for us, below are some important pieces of information to know:

  •      We have a 10 day minimum stay over the Christmas and New Year period
  •      Our reception area is CLOSED on all public holidays
  •      For a faster check-in, set up an express arrival as this will reduce the wait time
  •      Please keep in mind there will be a lot of people checking in and out during the Christmas and New Year period and we thank you for your patience and understanding during this time
  •      Ensure you have all current documents and vaccinations that we require on hand. *Please be aware for a pet to be accepted into the facility, legally, we must sight their current yearly vaccination, and that vaccination must have been given at least 10 days prior to check-in
  •      Don’t forget to ensure your pet has had their monthly flea and worming treatment to safeguard their health


Port’s Paw Parade

The annual Port’s Paw Parade is happening again this year on the 22nd of October!

The event will be held on Bay Street in Port Melbourne from 11am to 5pm and you can expect competitions, entertainment, suppliers, exhibitions and much more.  You can choose to dress up, both you and pooch, as there will be a Best Dressed competition along with awards for Funniest Look, Most Like Owner, Spring Carnival Ready Outfit plus many more fun things.

The Dog Parade starts at 11am so be sure to get down early to leave plenty of time afterwards to wander around the exhibitions, get some doggy face painting done or even enter the “So you think your dog’s got talent” competition.
For more info head to

Activity Packages For The Best Holiday Experience

To create the perfect holiday for your pooch or furball, have a look at our new activity packs!

There are quite a few options to cater for all the various pet personalities and also lengths of stays with us. If you would like any assistance regarding the activities suitable to your furry friend, feel free to contact us or have a look at our activity page on our website: .  Please see below for more information on our available packages.  

Activity Packs - DandCat


 Pet Quotes:


"The time to be happy is now"
-Robert Ingersoll


About Us

After years of research in Australia and the USA, The Pets Hotel is custom designed for your pet’s health, safety and comfort, all in a fun-filled environment - which exceeds the industry Code of Practice.
The owners of The Pets Hotel have 35 years experience in the Pet industry.

The Pets Hotel is the culmination of this experience.

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  • Great place for your pets. Highly recommend it to anyone. Climate controlled. No windy,cold or boiling hot tin sheds. Fab facility.

    Nicole W
  • Alma absolutely loved her day there she didn't want to leave. The staff are so lovely & friendly. Alma smelt so nice for days after her bath there.

    Joanne B
  • Best pet boarding facility in Melbourne. Worth every cent. Exceptional customer service and care for your pet.

    Brig S
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Contact Information
Phone: (03) 9646 3696
Fax: (03) 9646 3695

Monday - Friday
7am-12pm & 3.00pm-6.30pm
Public Holidays

Address: 7 Phillip Court
Port Melbourne. Vic 3207