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Very Important Pet Rewards


Redemption for the VIP Rewards Program

The system is offered FREE to all boarding and Day Care clients of The Pets Hotel

At The Pets Hotel, we appreciate that you are a loyal client. As a thank you, we now reward you with ONE VIP Reward Point for EVERY dollar you spend on Pet Accommodation, Day Care and extra Holiday Activities (including packs)!

These points accrue on your account and entitles you to a $10.00 credit against your file once a total of 1000 points have been reached.
(The $10.00 credit cannot be redeemed for cash, it is only to be taken off a stay at The Pets Hotel)

*VIP Rewards are only valid at The Pets Hotel, Port Melbourne and may not be transferred, gifted, combined or used by other customers. The Pets Hotel reserves the right to alter, modify or discontinue this program.  All recipients of these points must abide by the terms and conditions of this program.

About Us

After years of research in Australia and the USA, The Pets Hotel is custom designed for your pet’s health, safety and comfort, all in a fun-filled environment - which exceeds the industry Code of Practice.
The owners of The Pets Hotel have 35 years experience in the Pet industry.

The Pets Hotel is the culmination of this experience.

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  • Great place for your pets. Highly recommend it to anyone. Climate controlled. No windy,cold or boiling hot tin sheds. Fab facility.

    Nicole W
  • Alma absolutely loved her day there she didn't want to leave. The staff are so lovely & friendly. Alma smelt so nice for days after her bath there.

    Joanne B
  • Best pet boarding facility in Melbourne. Worth every cent. Exceptional customer service and care for your pet.

    Brig S
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Contact Information
Phone: (03) 9646 3696
Fax: (03) 9646 3695

Monday - Friday
7am-12pm & 3.00pm-6.30pm
Public Holidays

Address: 7 Phillip Court
Port Melbourne. Vic 3207